Opticianado update regarding COVID-19

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To all of our valued clients and patients,

Opticianado is committed to serving you.

Until further notice, we are open by appointment only, with a limit of five people in the store at any time. Please contact us at info@opticianado.com to make an appointment.

We want to reassure you that the staff at Opticianado are following the guidelines set out by The Public Health Agency of Canada (PHAC), The World Health Organization (WHO) and the Ontario College of Opticians as they relate to COVID-19. We have implemented appropriate additional health and safety recommendations as necessary to keep our customers, staff, and patients safe.

We have implemented the following measures as part of our efforts to ensure that store is following recommended protocols;

  • Limiting traffic by keeping the doors locked and arranging appointments to pick up outstanding eyeglass and contact lens orders, as well as unforeseen emergency repairs.
  • Canceling all scheduled eye examinations and contact lens fittings for the foreseeable future as per the recommendation of the College of Optometrists and the College of Opticians.
  • Sanitizing commonly shared surfaces, door handles, optical equipments, debit machines floors etc.
  • Providing hand sanitizer throughout the store.
  • Washing our hands thoroughly before and after every interaction.

We understand that many clients may be practicing social distancing at this time and we will of course hold unclaimed pickups safely at the store until the situation brightens.

We can also offer direct to patient contact lens supplies upon request.

For any appointments that need to be rescheduled, we will notify you as soon as the office reopens.

We are closely monitoring the guidance set out by the Public Health Agency of Canada and will share any updates to our services at the shop. We thank you for understanding that this is an evolving situation. We apologize for any inconvenience and look forward to seeing you all very soon!